Predictable monthly IT costs. Zero surprises.
SKYTEK Managed IT plans deliver proactive infrastructure management, 24×7×365 support, and a hardened cybersecurity stack — under one fixed monthly fee per user.
Fully managed or co-managed. Three tiers that scale with your business. Designed for organizations with 25 to 5,000+ users.
Choose a plan that's right for your business.
SKYTEK Core
Foundational managed IT for growing teams that just need things to work, every day.
- 25-user minimum
What's included
- 24×7×365 helpdesk support
- Proactive monitoring & maintenance
- Endpoint management & security
- Security awareness training
- Network management
- Microsoft 365 administration
- Managed data backup
- IT asset management
Most Popular
SKYTEK Shield
Our flagship plan proactive IT plus enterprise-grade security and strategic guidance.
- 25-user minimum
Everything in Core, plus
- Managed Detection & Response (MDR)
- Vulnerability management
- Microsoft Sentinel SIEM
- Identity & access management
- Conditional access & MFA enforcement
- Microsoft 365 administration
- Strategic IT roadmap & vCIO
- BCDR with tested recovery
- Quarterly business reviews
SKYTEK Compliance
For regulated industries that require continuous compliance and audited security controls.
- 50-user minimum
Everything in Shield, plus
- Monthly compliance reporting review
- Incident response planning & testing
- Annual compliance gap assessment
- Dedicated vCISO & advisory hours
- Annual penetration testing
- Continuous cloud & infrastructure monitoring
- SOC 2, HIPAA, ISO 27001 program support
- Audit liaison & evidence collection
All-in-one Managed IT
Reliable. Scalable. Secure.
Every SKYTEK plan includes the people, processes, and technology needed to keep your business running smoothly with predictable, per-user pricing and zero surprises.
All plans include:
- 24×7×365 end-user support with under-15-minute response times
- Infrastructure and network management with continuous optimization
- Managed data protection and immutable backup
- Comprehensive cybersecurity stack with threat detection and endpoint protection
- Dedicated account managers and service delivery leads
- Strategic IT and cybersecurity advisory sessions
- No markup on Microsoft, Cisco, Fortinet, or other licensed software
Designed for organizations that can't afford downtime.
SKYTEK supports clients across manufacturing, healthcare, finance, legal, and beyond including multi-division enterprises trusting us with mission-critical infrastructure.
<15m
99.99%
15+
SOC 2·II
Plan Comparison
Every feature, side by side.
Detailed feature breakdown across all three SKYTEK Managed IT plans. Items marked Add-On can be added to that tier à la carte; items marked with a blue check are included in the base plan.
| SKYTEK Managed IT Plans |
Core 25 users min |
Shield 25 users min |
Compliance 50 users min |
||
|---|---|---|---|---|---|
| 24×7 End-User Support | |||||
| Unlimited 24×7 helpdesk via SKYTEK Service Desk | |||||
| Email, phone, chat & portal support | |||||
| First-response SLA | < 1 hour | < 15 min | < 15 min · prioritized | ||
| US-based service desk engineers | Add-On | ||||
| Dedicated support number | Add-On | ||||
| VIP services — immediate & prioritized | Add-On | Add-On | |||
| Proactive Infrastructure Management | |||||
| Onsite devices included | 4 net + 1 firewall | 4 net + 1 firewall + 8 servers | 8 net + 4 firewalls + 12 servers | ||
| 24×7 availability, performance & capacity monitoring | |||||
| 24×7 remediation & on-call support | |||||
| Operating system patching & updates | |||||
| Performance tuning & proactive maintenance | |||||
| Managed Data Protection | |||||
| Online backup — 0.5 TB per user | |||||
| Automated server backup | |||||
| Backup management & monitoring | |||||
| Restore points — 10 daily, 3 weekly, 3 monthly | |||||
| Quarterly testing & validation | |||||
| Local & remote backup copy jobs | Add-On | ||||
| 24×7×365 emergency data recovery | Add-On | ||||
| Annual disaster recovery test | Add-On | Add-On | |||
| Managed Cybersecurity & Advisory | |||||
| Managed endpoint protection (AV, malware, ransomware) | |||||
| Endpoint vulnerability scanning | |||||
| Dark web monitoring | |||||
| Device isolation & disk encryption enforcement | |||||
| 24×7 threat monitoring & rapid response | |||||
| Phishing simulations & security awareness training | |||||
| Network & cloud threat monitoring | Add-On | ||||
| External vulnerability scanning | Add-On | ||||
| Annual penetration test | Add-On | ||||
| Continuous cloud, perimeter & infrastructure monitoring | Add-On | ||||
| Microsoft Sentinel SIEM with automation & analytics | Add-On | ||||
| Monthly vCISO advisory review | Add-On | Add-On | |||
| MFA & conditional access enforcement | Add-On | ||||
| Annual compliance gap assessment | Add-On | Add-On | |||
| Monthly compliance reporting review | Add-On | Add-On | |||
Managed IT Plans & Pricing
Performance and protection that never stop.
Your IT shouldn’t just respond it should anticipate. SKYTEK delivers proactive management, rapid response, and end-to-end cybersecurity so your business stays resilient and ready.
Fast, Reliable Support
- Under 15-minute response for end-user and critical infrastructure tickets
- 1–2 hour resolution targets for VIP tier users
- Tier 1, 2, and 3 engineering on a single ticket queue — no handoff delays
- US-based engineers on Shield and Compliance plans
Strategic Guidance
- Quarterly business reviews with named account managers
- vCIO-led IT roadmap & budget planning
- Expert cybersecurity advisory and threat-landscape briefings
- M&A IT due diligence and integration support
Smarter Operations
- Integrated AI for automated triage and event correlation
- Less than 5% false-positive rate — no alert fatigue
- Autotask-powered ticketing with full audit trail and reporting
- Continuous improvement through monthly KPI review
Complete Protection
- 24×7 threat monitoring with rapid containment
- Ransomware and endpoint protection across the fleet
- Microsoft Sentinel SIEM for enterprise-grade visibility
- Optional cloud, perimeter, and compliance monitoring
"
SKYTEK has been a true partner in helping us scale our IT operations across multiple divisions. Their proactive approach and strategic guidance have made a measurable difference for our teams.
IT Director
Success Story
Strengthening IT to power secure growth across multiple divisions.
A multi-division manufacturing enterprise partnered with SKYTEK to manage IT infrastructure, cybersecurity, and Azure modernization as they consolidated 15+ business units into a single hub-and-spoke architecture.
SKYTEK delivered comprehensive IT management, proactive security monitoring, and vCIO-led guidance — ensuring smooth operations, regulatory compliance, and a clean Entra ID consolidation.
~520
Engineering hours scoped for the program
15
Divisions consolidated into one architecture
3
Regional Azure hubs deployed
Need help deciding?
Not sure which plan is right for you?
Find the plan that best fits your team, environment, and budget. Book a stress-free 30-minute call with a SKYTEK IT expert — no pressure, no sales pitch.
Or call us directly at 888.820.8548
Let's elevate your business together.
Transform your IT infrastructure with SKYTEK’s managed cloud, security, and support — and get a single accountable partner for the work that matters.
- No obligation, free consultation
- We'll review your current environment
- Honest answer on whether we're the right fit
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