Not all Managed IT Services providers are equal. With SKYTEK having deep experience in the MSP sector, we provide with assurance that you are in safe hands.
When you hire SKYTEK to manage your IT you will notice the difference from other providers.
Our approach on ensuring your data is kept safe is based on the security we integrate into our systems.
We have MTR security guarding our secure connection servers as well as a full SIEM solution to make sure all endpoints are protected. We make sure every part of our systems including our backups are immutable in order to protect you against ransomware.
SKYTEK is proud to offer a service desk team that is our frontline and ready to help you.
With exceptional customer service as our primary focus, we make sure all of our L1 & L2 helpdesk engineers are highly trained. Our USA based service desk engineers are here to make sure your issue is resolved as quickly as possible with a direct line to L3 Senior Engineers as well as escalation managers if needed.
Don’t just take our word for it, find out how our Managed IT Services differ from the competition. Depending on your businesses needs, we can work with your existing IT Department or take over full management of your IT Estate. Call our team of experts today so we can give you a free consultation and estimate.
Our IT Helpdesk SLA Metrics for this week:
1h 9m 11s
3m 30s
SKYTEK is partnered with the leading vendors in the industry: