Code Testing - Skytek Cloud

skytek@command-center:~$

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24×7

Helpdesk coverage available

Azure + Identity

Modern cloud & access control

Security First

Hardening, monitoring, response

Operations Snapshot

Live

Ticket Intake

Steady

L1 triage & routing

Response Time

< 5 min

Typical during business hours

Escalations

Structured

L2/L3 handoff with context

Security Posture

Hardened

Least-privilege operations

Service Modules

Orchestrated

Helpdesk (L1/L2)

Password resets, onboarding, M365, endpoints, access requests

RemoteTicketingSLA

Cloud Operations

Azure architecture, optimization, migrations, automation & IaC

AzureTerraformCICD

Identity & Access

AD/Entra, MFA, conditional access, domain consolidation

EntraMFAZero Trust

Cybersecurity

Hardening, vulnerability remediation, monitoring, response readiness

EDRSIEMBRAVE

Signal Feed

Filtered

Policy enforcement active

Conditional access & least privilege in effect

now

Patch window queued

Endpoints scheduled based on business impact

+15m

Automation playbook ready

User onboarding & access provisioning

today

Backups verified

Restore checks aligned to RPO/RTO goals

daily

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